Privacy · effective 20 August 2026
What we collect, why, and how to get it back
This site is a set of pages about a teacher training programme. The only thing on it that collects anything about you is the enquiry form on /enrol. This notice says plainly what happens to what you type there, what our analytics sees, and how to ask us to correct or delete any of it.
Who we are
PrepGraph Academy is the professional-development programme operated by PrepGraph, and this site — training.prepgraph.com — is its public site. For anything collected here, PrepGraph is the Data Fiduciary under India's Digital Personal Data Protection Act 2023: we decide what is collected and why, and we are answerable for it.
One address handles everything in this notice — questions, corrections, deletions, withdrawing consent, and complaints: [email protected]. Put “Privacy” in the subject line and we will reply within seven working days.
PrepGraph runs two other sites, which have their own terms with the people who use them: the student platform at prepgraph.com and the schools and institutions portal at partners.prepgraph.com. This notice covers this site only.
What we collect when you write to us
The enquiry form on /enrol asks for the things a person needs in order to reply to you sensibly. Nothing on the form is collected in the background, and nothing else on this site asks you for anything.
- About your school: school or trust name, city, state, board, and the grades you teach.
- About you: your name, your role, your email address and your phone or WhatsApp number.
- About what you want: which programmes you ticked, roughly how many teachers you would train, when you would like to start, and whatever you type into the notes box.
- Your consent: the fact that you ticked the consent box, and when.
What is collected without you typing it
Two things, and they are both worth knowing about.
First-touch attribution. If you arrived at a PrepGraph site through a campaign link, a small cookie named pg_attrib may already hold where you came from — the utm_source, utm_medium, utm_campaign, utm_term and utm_content values from that link, the referring page, and the first page you landed on. When you submit the enquiry form, those values are attached to your enquiry so we know which conversation this came out of. It contains no name, email or phone number.
Analytics. This site loads Google Analytics 4. It records the pages viewed, roughly where in the world the visit came from, the device and browser, and how visitors move between pages. We never send it your name, email, phone number, school or anything you typed into a form. The measurement id is shared with prepgraph.com, so the two sites sit in one property and are told apart by hostname.
What this site does not collect
No student data, at all. Nothing about any child is collected through this site. During the classroom practicum, teachers use their own school’s PrepGraph accounts, so class logs, assignments, results and tutor usage sit in the school’s PrepGraph workspace, scoped to that school, under the school’s agreement with PrepGraph — not here. Capstone case studies report class-level numbers; individual students are not named in anything that leaves the school. If you want to know how student data is governed, that is a question about your school’s agreement: see the institutional programme.
No accounts and no cookies on the printable resources. The templates and outlines under /resources need no login, ask for nothing, and set no cookie of their own. Print them, adapt them, use them; we will not know that you did.
No payment details. We publish no prices on this site and take no payment on it.
Why we collect it
We use what you send us for these purposes and nothing else:
- To reply to your enquiry and have a conversation about your school.
- To prepare a cohort plan and a quotation for your school.
- To run the cohort if your school goes ahead — attendance, submitted assignments and assessment results for each participating teacher.
- To issue certificates, and to confirm a certificate to a school, trust or employer that a teacher has given the certificate ID to.
- To understand, in aggregate, which pages of this site are useful.
The one disclosure we do make
Certificates carry a unique ID. If a school, a trust or an employer asks us to confirm one, we reply with the level, the cohort, the school and the date of issue — nothing beyond what is printed on the certificate — and only to someone the teacher has given the ID to. If no such certificate exists, we say so. There is no online lookup; confirmation is by email. The full description is on the certification page.
How long we keep it
- An enquiry that does not become a cohort: two years from our last contact with you, then deleted. Ask us earlier and we will delete it earlier.
- Cohort records (attendance, submitted assignments, assessment results): seven years after the cohort ends, so a teacher can ask for a duplicate certificate or a record of what they did.
- Certificate records (name, level, cohort, school, date, certificate ID): at least ten years from the date of issue. A certificate is a professional credential and is verified by email, so the record has to outlive the cohort.
- Analytics: Google Analytics retains its event data for its own retention window; we hold no copy of it.
Your rights
Under the DPDP Act 2023 you can ask us for all of the following, and we will do them. Write to [email protected] with “Privacy” in the subject line; we reply within seven working days.
- Access — a summary of what we hold about you and who we have shared it with.
- Correction — fix anything wrong, complete anything missing, update anything stale.
- Erasure — delete what we hold, unless we are required to keep it (a certificate record we may be asked to confirm is the main case, and we will tell you if that applies).
- Nomination — nominate someone to exercise these rights for you if you are unable to.
- Grievance redressal — complain to us first, and get an answer.
Withdrawing consent
Withdrawing is as easy as giving: one line to [email protected] saying you would rather we did not contact you, and we stop. You can also narrow it instead of ending it — “email only, no calls or WhatsApp” is a normal request and we will honour it.
When you withdraw, we stop contacting you and delete the enquiry unless we are keeping a certificate record for you. Anything already lawfully done before you withdrew is not undone by the withdrawal.
Children
This site is for teachers, principals, coordinators and school management — adults, professionally. We do not knowingly collect any child’s personal data here. If you think a child has sent us something through the enquiry form, write to us and we will delete it.
Complaints
If something we did with your data was wrong, tell us: [email protected], subject “Privacy”. We will acknowledge within two working days and answer within seven. If our answer does not satisfy you, you may complain to the Data Protection Board of India, which the DPDP Act 2023 establishes for exactly this.
Changes to this notice
This notice takes effect on 20 August 2026. If we change it in a way that affects what we do with your data, we will change the date at the top of this page and, where the change is material and we hold your address, tell you by email. Older versions are available on request.
Effective 20 August 2026. Last reviewed 20 August 2026.